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Returns, replacement & refund policy

Every product we sell is new and genuine, with a GST tax invoice. Please check the product code, size and finish before you order — call or WhatsApp us if you are not sure.

Damaged, defective or wrong items

• If an item reaches you damaged, defective, or is not the item you ordered, tell us as soon as you receive it — by WhatsApp, phone or e-mail — with photos of the item and its box.
• We then replace the item, or refund it if a replacement is not possible.
• Please keep the item unused, in its original packing, until we have checked it.

Other returns

We do not take back items that are not damaged, defective or wrong (for example a change of mind or a wrong size chosen by the buyer).

Refunds

• Refunds go back the same way you paid (for example to the same UPI account) within 5–7 working days.
• For every refund we issue a GST credit note against your invoice.

Contact

Arihant Sanitation
Plot No. 935, Near Bharat Gas Godown, Nirmal Giriz Road, Nala Sopara West, Maharashtra 401304
Phone / WhatsApp: +91 8454817981  ·  WhatsApp chat
E-mail: arihantceramic@outlook.com
GSTIN: 27EMAPK2928B1ZD

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